Quality Mortgage LLC Website Privacy Policy

Effective Date: April 3, 2023

This policy describes Quality Mortgage LLC's collection, processing, transfer, and storage of data from visitors to our website at [site url] (our “Website”). This Privacy Policy applies only to the data collected on the Website and not to other data collected or processed by Quality Mortgage LLC.

If you are a Quality Mortgage LLC customer, please see our Consumer Privacy Notice, which we provide to all our individual customers, for a comprehensive explanation of how we collect, use, and share personal information and your choices for limiting the use and sharing of your information as our customer.

1. Our Commitment to Your Privacy

This Privacy Policy describes:

• How information about you is collected through our Website;
• How we use and with whom we share this information;
• How you can access and update this information; and
• The choices you can make about how we collect, use, and share your information.

If you have any questions regarding this Privacy Policy or our information collection and use practices, please contact us using the information in the “Contact Us” section below.

2. Information Collected Through Our Website

Quality Mortgage LLC collects information from Website visitors and also obtains information from third parties (including from service providers) in the course of providing our mortgage and loan origination services (our “Services”), which we may add to the data we obtain through the Website. The information collected through our website includes:

Personal and Loan-related Information

You may provide us with information about you, which may include personal information and information relating to or necessary for the initiation, processing, or completion of certain financial transactions, including the issuance of loans.

Transactional Information

We may also create transactional records of each of the transactions or other events occurring through our Website. This transactional information is generally collected (i) to enable our Services, including loan document creation, origination, management, and distribution, (ii) to enable the services provided by third parties (including determinations regarding qualification for loans or the interest rates to be applied to loans), and (iii) to enable Quality Mortgage LLC to comply with various legal obligations.

Device and Usage Information

Like most online services, our Website collects standard technical, non-personal information when you use it, including internet protocol (IP) addresses, browser types, internet service providers (ISPs), the pages and content you view or interact with on our Website, the information you search for, and the dates and times that you visit our Website.

Cookies and Other Technologies

Our Website collects certain information through the use of “cookies” and other tracking technologies. Cookies are small files that your browser places on your computer. We may use session cookies, persistent cookies, and other tracking technologies to better understand how you interact with our Website, to monitor usage by our users and web traffic routing on our services, and to improve and personalize our Website.

Many Internet browsers automatically accept cookies. You may be able to instruct your browser to stop accepting cookies or to prompt you before accepting cookies from the websites you visit. Google provides some additional privacy options relating to Google analytics, described at www.google.com/policies/privacy/partners/. We do not respond to “do not track” browser signals at this time.

3. How We Use Information

We and service providers working on our behalf use information collected on our Website in a variety of ways intended to provide our Website and Services and to operate our business, including the following:

• To Provide our Services: We use the information that we collect to operate, maintain, enhance and provide our Website and our Services, and to provide customer support to you and other parties.
• To Improve, Analyze, and Personalize our Website and Services: We use the information that we collect to understand and analyze usage trends and preferences, and to monitor and analyze the effectiveness of our Website and Services.
• To Contact You: We may use your email address or other information to contact you for administrative purposes such as customer service or to send marketing communications.
• Aggregate Data: We aggregate data collected through our Website and use it to create and share reports about the use of our products and services.

4. How We Share Information

We may share, transfer, or disclose your information if you consent to us doing so, as well as in the following circumstances:

• To Service Providers: We work with third-party service providers to provide various services related to our Website and Services.
• In Aggregate Form: We may make certain aggregated non-personal information available to third parties for various purposes.
• Compliance with Laws: We may disclose your information if we believe that disclosure is necessary to comply with any applicable law or regulation.

5. Our Policy Concerning Children

Our website is not directed to children under 13, and we do not knowingly collect any personal information from children under the age of 13 through our website.

6. Privacy Policies of Linked Sites and Advertisers

Our Website may contain links to other sites, as well as advertisements from companies linking to their own sites. We are not responsible for the privacy practices or the content of such sites.

7. Security

Quality Mortgage LLC has certain measures in place to maintain the security, confidentiality, and integrity of the information gathered through the Website.

8. Changes to Our Privacy Policy

This Privacy Policy may be revised from time to time. If we decide to make material changes, we will notify you by placing a notice on our Website.

9. How to Access and Update Your Information

You can access and update certain personal information by logging into your account online, or by contacting us at info@qualitymtge.com.

10. Contact Us

If you have any questions, comments, or concerns regarding our Privacy Policy and/or practices, please send an email to: info@qualitymtge.com.